Terms & Conditions

Terms and Conditions
The Law:
The below terms and conditions and all other expressed terms of the contract shall be governed and constructed in accordance with the laws of England.

Payment for courses will be due upon receipt of invoice if the course delivery date is within a 4 week period at the time of booking.

Payment for courses that have a lead time of more than 4 weeks will require a deposit of 50% at the time of booking, with the outstanding payment paid no later than 4 weeks from the date of the course.

You will receive a Taylor Mason  Ltd invoice at the time of booking.
Payments to Taylor Mason Ltd can be made by either BACS, Cheque or via Paypal
If paying by cheque please make them payable to Taylor Mason Ltd.
If you would like to pay by Card please contact our office.

Cancellations and Rescheduling:
Cancellation or rescheduling must be received in writing.
Taylor Mason  Ltd only accepts the date on which the letter, fax or email is received as the date the cancellation or reschedule has been made.
Although we will endeavour to reschedule at a time convenient to you the final agreement on dates for re-scheduling will be held by us.
If a re-scheduled course cannot subsequently be attended by you, the booking shall be cancelled without refund or charged at the full price.

Payment Responsibilities for Cancellations and Reschedules:
If a course is cancelled fourteen working days or fewer prior to the training date, a cancellation charge of one hundred percent will apply.

If a course is rescheduled fourteen working days or fewer to the training date, you can re-schedule the course for a charge of only fifty percent, however, if you cannot provide attendees on the date of the re-schedule, then a cancellation fee of one hundred percent will be charged.

From time to time we reserve the right to change the published venue or location or delivery method, whilst we will endeavour to this in a convenient way, we accept no liability for additional costs that may be incurred by the delegate or buyer and will offer this in order to avoid a cancellation.


Except in respect of death or personal injury caused by Taylor Mason’s  Ltd  negligence, or as expressly provided in these Conditions, Taylor Mason  Ltd shall not be liable to the client by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Taylor Mason Ltd , its servants or agents or otherwise) which arise out of or in connection with the provision of the training course and the entire liability of  Taylor Mason Ltd  under or in connection with the contract.

Taylor Mason Ltd  shall not be liable to the client or be deemed in breach of contract by reason of any delay or failure to perform any of Taylor Mason’s Ltd obligations in relation to the training course if this was due to any cause beyond Taylor Mason’s Ltd reasonable control.

All information relating to you and your business are kept confidential. We do not sell, trade or rent your personal information to others. Your details are not passed to third parties and are used only in accordance with the Data Protection Act.

These terms and conditions are subject to change without notice.

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