Secretary and Pa Development Course From Taylor Mason Training

Secretary PA Training – Birmingham

 All inc £595

Training Venues

Training Venues


Behind every successful Chief Executive Officer is a secretary that makes sure everything is attended to each day. Whether your company is in the field of telecommunications, food or retail for example, executive secretaries play a pivotal role in your operations. Without a secretary or executive PA to schedule these, someone in your business may miss an important meeting or find themselves with a scheduling conflict. Of course these problems can limit productivity and even cost the company money or other resources.

These are just some of the many reasons why it is important to have competent secretaries attending to your top officers. Becoming a top PA is so important that this role must be recognised and further developed. Good quality and effective business administration courses, secretarial courses and PA courses are what is needed with a focus on secretarial pa development.

What you learn:

During this two day course you will develop a learning based action plan to take back to your workplace ensuring that you can put the learning in to action as soon as you are back at your desk.

The knowledge and practical skills you will learn include:

  • Planning & Organisation
  • Management Skills
  • Communication Skills
  • Meetings and Presentations
  • Departmental Improvement Suggestions

During the course you cover:

During this interactive, linked and practical secretary/PA development course you will learn:

Planning & Organisation

  • Time management skills
  • Using a time management matrix
  • Planning & prioritising workloads
  • Managing workloads to meet time lines
  • Eliminating time wasters
  • Setting SMART objectives
  • Motivate yourself to use time creatively and productively

Management Skills

  • Managing self and others
  • Effective delegation
  • Performance management
  • Building relationships
  • Managing day to day situations
  • Action plans based around planning, organising and management skills

Communication Skills

  • Spoken communication – overview of telephone, face to face, body language, tone & words
  • Written communication – overview of business writing, composing professional emails, faxes, memos, letters

Assertiveness Skills

  • Being assertive and not aggressive in the workplace
  • Saying no assertively
  • Understanding assertiveness


  • Meeting preparation
  • Overview of successful minute taking
  • Preparing and delivering presentations
  • Action plans linked to communication, assertiveness and meetings
  • Departmental Improvement Suggestions 

What do you think?

“Brilliant & very helpful, I have learnt a lot in the 2 days that I can put into practice”

Rea Webster – O&O

“This course was more in depth than I imagined”

Kelly Okogwu – DL Records

Delivery Formats:

All our in house training course are available to tailored to yours and your companies/delegates needs with our CTP (customised training programme) solution. Designed to meet any challenge or level required. Ask for a full proposal for you training, tailored to suit you.

inhouse enquiry


In house training at your premises – £949.00 for a group of up to 12 per day (exc. travel*)

Travel charged at 45 pence per mile

Public Course Information & Booking:

Public Courses – £599 per delegate for the 2 days including refreshments/certificate/manual  –  click to book online now

2020mon07sep(sep 7)9:15 amtue08(sep 8)4:30 pmEvent OverSecretary PA TrainingFocused on Secretarial PA Development9:15 am - 4:30 pm (8) Birmingham City Centre, 1 Victoria Square Regus Office, B1 1BD Training Course Price : 595

2020mon05oct(oct 5)9:15 amtue06(oct 6)4:30 pmSecretary PA TrainingFocused on Secretarial PA Development9:15 am - 4:30 pm (6) Birmingham City Centre, 1 Victoria Square Regus Office, B1 1BD Training Course Price : 595

2020mon19oct(oct 19)9:15 amtue20(oct 20)4:30 pmSecretary PA Training9:15 am - 4:30 pm (20) London Marble Arch, Garfield House 86 Edgware Road London W2 2EA Training Course Price : 599



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