march, 2020

This is a repeating course

2020fri27mar9:15 am4:30 amSupervisor Training9:15 am - 4:30 am London Victoria, 83 Victoria Street London SW1H 0HW Training Course Price : 350

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1-day Supervisor Training

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Price £350.00

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Total Price £350.00

Training Course Price


Training Course Detials



This is a one-day training course structured into 11 modules


This one-day workshop deals with the leadership and interpersonal side of supervision, in development of teams and relationships, coaching and instruction, discipline and providing feedback.


Staff supervisors and line managers, present and aspiring, who want an insight into how to put ‘man management’ concepts into practice and achieve better results from their staff.

MODULE 1:  Introduction and Course Overview
MODULE 2:  Leadership
Topics covered:
  • What is Leadership?
  • Brief History of Leadership Studies
  • The Leadership Formula
  • Direction and Support
MODULE 3 Team Development
Topics covered:
  • Team Based Results
  • The Four Stages of Teams
  • How Can I Help?
  • Team Problem-Solving
MODULE 4:  Team Leadership
Topics covered:
  • Characteristics of Vital Team Players
  • Key Attributes of The High Performing Team
MODULE 5:  The Situational Leadership Model
Topics covered:
  • Participating
  • Delegating
  • Telling
  • Selling
  • Scenarios Exercise for Leadership
MODULE 6:  Discipline
Topics covered:
  • Rules and the Need for Discipline
  • Gross Misconduct
  • Essential Components of a Disciplinary Procedure
  • Investigating a Complaint
  • Taking Disciplinary Action
MODULE 7 Giving Feedback
Topics covered:
  • Constructive Feedback
  • Praising the Individual
  • Tools and Techniques: The Sandwich Technique
  • Model for Giving Feedback – BOOST
  • How to Give Feedback – EECC model
  • Factors Which Make It Difficult To Receive Feedback
  • Top Feedback Tips
  • Coping with Criticism
MODULE 8 Providing Instruction
Topics covered:
  • How Things Get Misinterpreted
MODULE 9:  Influencing Relationships
Topics covered:
  • Key Actions
  • Skills Practice
MODULE 10:  Performance Coaching
Topics covered:
  • The Benefits of Coaching
  • The Six Step Process
  • Role Play
  • Observation Guidelines
MODULE 11:  Your Personal Action Plan
  • Supervisor Training

Delegate Comments

My Course was the one day New Supervisor Training, which I found very interesting and learnt some invaluable skills to help me in my newly promoted position within my organisation. Lindsey Hobley - Wirral





friday 27 march 2020 9:15 AM - friday 27 march 2020 4:30 AM


London Victoria

83 Victoria Street London SW1H 0HW


Taylor MasonTraining for the Workplace & Individuals0843 289 1713 PO Box 3125 450 Brook Drive Reading RG1 9RX

London Victoria83 Victoria Street London SW1H 0HW


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