Essential Management Skills

Specifically designed for New Managers including Team Leaders/Supervisors This essential management skills course is for new or recently promoted team managers and deals with exceptional management skills, managing staff, reporting back, delegation and how to motivate your team to achieve results. Being a new manager is a challenging role, requiring good people management skills, able to prioritise, set standards and make decisions for the team and the organisation. This essential management skills course is ideal for recently promoted managers/team leaders/supervisors or for those in the role who has had no previous formal training. Designed to help you develop the key skills needed to organise and direct the work effort of your team. You are given clear guidelines on each topic and have the opportunity to hone your skills with the practical exercises linked to real life issues/challenges.

What you learn:

By the end of the course you should be able to:

State the key aspects of their role as a new manager, and demonstrate how to put these into practice
Understand their own values and motivations in the workplace, gain insight into those of others, and explain how this can be used to get the best out of their team
Get appropriate and realistic standards/objectives for their team and for individuals within it
Describe a model of team leadership and how they can put this into practice in their workplace
Describe a wide range of different ways in which they can support the development of their team members and help them learn
Give people effective feedback to improve and correct performance
Delegate activities to team members effectively
Explain their role in implementing formal people management procedures, such as discipline and attendance
Produce an action plan to help them transfer their learning into the workplace

During the course you cover:

Introduction and Welcome
Understanding the Role of the Manager
Understanding Yourself and Others
Getting the Best out of People
The 5 Key Roles of the Manager – Lead, Communicate, Plan, Organise, Control
Setting Standards and Objectives
A Model of Management / Team Leadership
Developing Your Team
Effective Feedback
Delegation
People Management Policies and Procedures – The Role of the Manager
Personal Action Planning
Course Evaluation and Close

Delivery Formats:

All our in-house training course are available tailored to yours and your companies/delegates needs with our CTP (customised training programme) solution. Designed to meet any challenge or level required. Ask for a full proposal for your training, tailored to suit you. In-house training at your premises – £949 for a group of up to 12 per day plus reg fee of £59 per delegate for ILM (ex-travel)

Essential Management Skills