Essential Management Skills

Essential Management Skills 

Specifically designed for New Managers including Team Leaders/Supervisors This essential management skills course is for new or recently promoted team managers and deals with exceptional management skills, managing staff, reporting back, delegation and how to motivate your team to achieve results. Being a new manager is a challenging role, requiring good people management skills, able to prioritise, set standards and make decisions for the team and the organisation. This essential management skills course is ideal for recently promoted managers/team leaders/supervisors or for those in the role who has had no previous formal training. Designed to help you develop the key skills needed to organise and direct the work effort of your team. You are given clear guidelines on each topic and have the opportunity to hone your skills with the practical exercises linked to real life issues/challenges.

What you learn:

By the end of the course you should be able to:

• State the key aspects of their role as a new manager, and demonstrate how to put these into practice
• Understand their own values and motivations in the workplace, gain insight into those of others, and explain how this can be used to get the best out of their team
• Get appropriate and realistic standards/objectives for their team and for individuals within it
• Describe a model of team leadership and how they can put this into practice in their workplace
• Describe a wide range of different ways in which they can support the development of their team members and help them learn
• Give people effective feedback to improve and correct performance
• Delegate activities to team members effectively
• Explain their role in implementing formal people management procedures, such as discipline and attendance
• Produce an action plan to help them transfer their learning into the workplace

During the course you cover:

• Introduction and Welcome
• Understanding the Role of the Manager
• Understanding Yourself and Others
• Getting the Best out of People
• The 5 Key Roles of the Manager – Lead, Communicate, Plan, Organise, Control
• Setting Standards and Objectives
• A Model of Management / Team Leadership
• Developing Your Team
• Effective Feedback
• Delegation
• People Management Policies and Procedures – The Role of the Manager
• Personal Action Planning
• Course Evaluation and Close