Negotiation is a key skill that, when mastered, can enhance communications and provide better results for communication. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to challenges, how to create win-win solutions and how to create sustainable agreements.

What will I learn

The current outline for the core negotiation skills course teaches you to:

  • Understand the basic principles of negotiation
  • Prepare for negotiation
  • Respond to challenges
  • Create win-win situations
  • Develop sustainable agreements

Course Outline

During this interactive, linked and practical core negotiation skills course, you will learn to:

  • Define negotiation
  • Use key success strategies
  • Apply different negotiation approaches
  • Establish rules that lead to effective negotiation
  • Effectively prepare the research that is required to negotiate including your BATNA, WATNA, WAP and ZOPA
  • Set limits
  • Maintain composure when things get heated
  • Collaborate and foster co-operation
  • Remain focused
  • Keep an open mind
  • Decide what kind of relationship we wish to foster
  • Use additional resources and expertise
  • Keep an open mind
  • Create sustainable agreement
  • Incorporate everyone’s perspective
  • Gain consensus


To Follow

Run In House In-house Courses – £949 per day

Duration: This course is delivered over: 1 day

*All prices are excluding travel charged at 45 pence per mile.

 This course is currently unavailable as a public course