april, 2020

This is a repeating course

2020tue07apr9:15 am4:30 pmPerformance ManagementImprove Managment Skills 9:15 am - 4:30 pm London Victoria, 83 Victoria Street London SW1H 0HW Training Course Price : 350

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Performance Management - Beyond The Basics - London

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Price £350.00

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Total Price £350.00

Training Course Price


Training Course Detials

Business LeadershipCOURSE OUTLINE

Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 8 modules


This intensive one-day workshop is designed to develop practical skills in managing others. It deals with Leadership and management styles, managing performance through motivation, coaching and setting S.M.A.R.T. objectives.


Managers and supervisors, present and aspiring, who want to manage employees in a way that is geared to better results.

MODULE 1:  Course Introduction
Topics covered:
  • Knowledge Skills Checklist
MODULE 2:  Leadership versus Management
Learning outcomes:
Be able to define the differences between leaders and managers, recognise the theory of leadership (Adair) and identify management styles.
Topics covered:
  • Adairs Top Leadership Qualities
  • Action Centred Leadership
  • Management Styles
MODULE 3:  Learning
Learning outcomes:
Be able to define what “learning” entails and understand how to use differing learning methods appropriately.
Topics covered:
  • A Definition Of Learning
  • Some Learning Methods
MODULE 4 Motivation
Learning outcomes:
Recognise how Herzberg’s Theory of Motivation applies to leadership / management and what motivates people.
Topics covered:
  • Herzbergs Theory of Motivation
  • Motivation Checklist
  • Motivation From the Front Line
MODULE 5:  Performance Management
Learning outcomes:
Understand the theory behind the Skill / Will matrix model and be able to apply this to identify employee strengths and weaknesses and manage staff performance.
Topics covered:
  • Skill / Will Matrix
  • Applying the Skill / Will Matrix
  • Managing Poor Performance
  • Overcoming Performance Blockages
MODULE 6:  Coaching
Learning outcomes:
Be able to implement a coaching programme that is aimed at improving the skills, attitude and behaviour of staff and includes effective feedback.
Topics covered:
  • What is Coaching?
  • What is NOT Coaching?
  • Why Coach?
  • Who Needs Coaching?
  • Essential Coaching Skills / Qualities
  • Differences Between Training and Coaching
  • Coaching Styles Questionnaire
  • Questioning Skills
  • Open Questions Exercise
  • The G.R.O.W. Approach
  • G.R.O.W – Some Questions To Ask
  • A Suggested Coaching Process
MODULE 7 Setting SMART Objectives
Learning outcomes:
Identify and set SMART goals for your staff that are positive, motivating and productive.
Topics covered:
  • Setting Goals
  • SMART Goals
  • Measurability of Objectives
  • Defining Standards Exercise
MODULE 8:  Your Personal Action Plan


tuesday 7 april 2020 9:15 AM - tuesday 7 april 2020 4:30 PM


London Victoria

83 Victoria Street London SW1H 0HW

London Victoria83 Victoria Street London SW1H 0HW

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