january, 2022

This is a repeating course

2022wed26jan9:15 am4:30 pmEvent OverMoved OnlineVirtual CourseFundamentals of CommunicationLogin details will be sent to you prior to joining the course 9:15 am - 4:30 pm Training Course Price :295

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Training Course Price


Training Course Details

Fundamentals of CommunicationFundamentals of Communication

Fundamentals of Communication provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations.

Fundamentals of Communication Delivery Method

Instructor-led, group-paced, virtual online or classroom-delivery learning model with structured hands-on activities.

Target Students

Business professionals who are interested in learning effective written and verbal communication techniques.


Microsoft Word 2000 Level 1 or equivalent knowledge.

Fundamentals of Communication Course Objectives

Upon successful completion of this course, students will be able to:

Communicate formally and informally in business so there is a mutual understanding between the sender and the receiver.

Write clear, concise business communication so that it has a positive and meaningful impact on the reader and achieves the desired result.

Use graphics in business communication so that facts, processes, and summaries are effectively designed to convey visual and textual information.

Use verbal and non-verbal communication appropriately in business so that there are no barriers to mutual understanding in culturally diverse organizations.

Use electronic communication in business so that you observe proper etiquette and ensure professionalism to send and receive messages.

Fundamentals of Communication Course Content

Lesson 1: Understanding Business Communication

Topic 1A: Identify Basic Communication Techniques

Topic 1B: Describe Formal and Informal Communication

Lesson 2: Communicating in Writing

Topic 2A: Write Effective Business Documents

Topic 2B: Write Effective Business Letters

Topic 2C: Write Effective Memos

Topic 2D: Write Effective Reports

Lesson 3: Communicating with Graphics

Topic 3A: Create Graphics for Business Communication

Topic 3B: Communicate Static Information

Topic 3C: Communicate Dynamic Information

Lesson 4: Using Verbal and Non-verbal Communication

Topic 4A: Describe Verbal and Non-verbal Communication

Topic 4B: Identify Elements of Effective Meetings

Topic 4C: Identify Elements of Effective Presentations

Topic 4D: Read Body Language

Lesson 5: Communicating Electronically

Topic 5A: Using Voice Communication in Business

Topic 5B: Using Internet Communication in Business

Virtual Online and Public Locations

Training courses take place, if not held virtually online, at the following locations including London, Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.


wednesday 26 january 2022 9:15 AM - wednesday 26 january 2022 4:30 PM