november, 2019

This is a repeating course

2019wed20nov9:15 am4:30 pmEffective Decision MakingDevelop a New Approach to Problem Solving9:15 am - 4:30 pm London Victoria, 83 Victoria Street London SW1H 0HW Training Course Price : 350

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Training Course Price


Training Course Detials


Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 13 modules


This one-day workshop is designed to teach delegates new approaches to problem-solving, and develop practical ways to solve business problems and reach win-win decisions with others.

TARGET AUDIENCE:Managers and supervisors, present and aspiring, who want to develop a more structured view of solving problems and to achieve sustainable solutions with a positive approach.

MODULE 1: Introduction and Course Overview

MODULE 2: What is Problem Solving

Topics covered:

  • Exercise: Bill’s Decision
  • The Ideal Problem Solver
  • Problem Solving Defined

MODULE 3: Win Win Decisions

Topics covered:

  • Getting To Win-Win

MODULE 4: The Problem Solving Model

Topics covered:

  • About the 3-Phase Model

MODULE 5: Problem Solving – Phase 1

Topics covered:

  • Analysis
  • Definition
  • Perception

MODULE 6: Problem Solving – Phase 2

Topics covered:

  • Decision Making
  • Evaluation
  • Generating Alternatives

MODULE 7: Problem Solving – Phase 3

Topics covered:

  • Case Study: The Heavy Handed Approach
  • Planning and Organising

MODULE 8: The Problem Solving Toolkit

Topics covered:

  • Useful Tools For Problem Solving

MODULE 9: Gradients of Agreement

Topics covered:

  • Blocking
  • Abstention
  • Endorsement

MODULE 10: Facts vs Information

Topics covered:

  • 10 Ingredients for Good Decision Making
  • Making a Decision With the Right Information

MODULE 11: Implementing a Decision

Topics covered:

  • Implementation

MODULE 12: Types of Decision

Topics covered:

  • Avoiding Bad Decisions
  • The Three Types of Decisions

MODULE 13: Your Personal Action Plan

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wednesday 20 november 2019 9:15 AM - wednesday 20 november 2019 4:30 PM


London Victoria

83 Victoria Street London SW1H 0HW

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