Effective Business Writing

Effective Business Writing

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact.

Effective Business Writing Delivery Method

Instructor led, group-paced, online virtual or classroom-delivery learning model with structured hands-on activities.

Target Students

This course is for individuals who need to write clearly and concisely in a professional environment.

Prerequisites

There are no prerequisites to this course.

Effective Business Writing Course Objectives

Upon successful completion of this course, students will be able to:

Organise Your Content

Write an Email

Write Common Business Documents

Write Business Letters

Write Business Proposals Course Content

Lesson 1: Writing Effective Business Communication

Topic A: Write Strong Sentences

Topic B: Organize Your Content

Topic C: Analyze Your Audience

Lesson 2: Writing Email and Other Electronic Communication

Topic A: Write an Email

Topic B: Write Instant Messages and Text Messages

Lesson 3: Writing Common Business Documents

Topic A: Write an Internal Announcement

Topic B: Write a Routine Request

Topic C: Write a Response to Routine Requests

Topic D: Write a Complaint

Topic E: Write a Positive Response to Customer Complaints

Topic F: Write Bad-News Messages

Lesson 4: Writing a Business Letter

Topic A: Write a Business Letter

Topic B: Write a Thank-You Letter

Lesson 5: Writing Business Proposals

Topic A: Persuade Your Audience

Topic B: Write an Executive Summary

Topic C: Use Visuals

Online Virtual and Training Locations

When not held as an online virtual training course, we have training locations in cities across the United Kingdom such as: London, Nottingham, Birmingham, Leeds, Leicester, Liverpool, London, Manchester, Sheffield, Bristol, Slough etc.